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Whybridge

Infant School

'Learning together to make a difference'

Customers & Suppliers (Business Information)

Sales and marketing enquiries

 

Businesses are welcome to email office@whybridge-inf.havering.sch.uk if they wish to provide information about their products and have their details noted for the future.

 

It is school policy not to engage with suppliers who cold-call.  The office is very busy and these calls are an unwelcome distraction.  We also need to ensure that suppliers are appropriately considered and this is not possible with cold-calls.  We thank you in advance for your consideration.

Goods on approval/ free gifts

 

It is school policy not to accept any goods on approval.  Sending goods to us without authority will constitute a free gift to the school and transfer of ownership to us.  Staff are not permitted to authorise the receipt of goods on approval.  The sending of such goods does not confer any obligations upon the school to either pay for, return, or maintain the goods to any standard.  Furthermore, the school will not accept liability for any loses or costs associated with goods sent on approval.

 

Staff are public servants and can not accept free gifts from suppliers.  The school does not authorise the sending of gifts in general and any free gifts sent to the school or members of staff will become the property of the school rather than the individual.  The school reserves the right to refuse and return or dispose of any free gifts sent.  Any return or disposal costs will be invoiced to the supplier (notice will be given) unless the supplier arranges for the goods to be collected/ disposed of themselves.

Terms and conditions on orders we issue

 

Please find the terms and conditions document which applies to all orders for goods and services to the school.  This is in order to ensure consistency of goods and services and value for money in the use of public funds.

Terms and conditions on invoices we issue

 

All invoices must be paid (or queried) within 1 calendar month of the date on the invoice (unless some other arrangement has been agreed in advance).

For the majority of our income VAT is not applicable.  However where it is applicable it will be added to invoices as appropriate.

Payment by BACS is preferred and payment details are included on the invoice.  The school has more than one account for it's different types of activity, so to avoid payments going to the wrong account the details are not published here - please check your invoice or contact the school if you need clarification.

Remittance Advice

 

Please ensure that you send any remittances to office@whybridge-inf.havering.sch.uk to avoid your payment being misallocated or a delay in allocation and reminder statements being sent.

 

We issue remittances from finance@whybridge-inf.havering.sch.uk.   Please ensure that this address is not blocked to avoid missing our advice statements.  Please note that this is not a 'live' account and is not checked.  If you wish to reply you should do so on the office account above.  Thank you.

Key contact for existing accounts

 

The school office is the first point of contact for all school business accounts.  Invoicing and finance queries must go to the school office rather than an individual staff member in order to avoid delays in payment/ query resolution.

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